Billing & Payments

Izaya Wear offers secure and convenient payment options to ensure a smooth shopping experience. All transactions are processed through trusted payment gateways, and your billing information is protected with industry‑standard security measures.

• Secure Checkout

  All payments made on our website are encrypted and processed through secure channels. Your card details and personal information are never stored on our servers.

• Accepted Payment Methods

  Izaya Wear accepts multiple payment options including debit/credit cards, mobile banking, and bank transfers (where applicable). Available payment methods will be shown during checkout.

• Billing Information

  Customers must provide accurate billing details to avoid delays in order processing. Your billing name, address, and contact information should match your payment method to ensure successful verification.

• Payment Confirmation

  Once your payment is completed, you will receive an email confirmation with your order number and billing summary. If you do not receive a confirmation, please contact our support team.

• Failed or Declined Payments

  If your payment fails or is declined, please check your card details, available balance, or contact your bank. You may also try an alternative payment method during checkout.

• Refunds & Credit Notes

  Refunds for eligible orders follow our Exchange, Return & Refund Policy. Any bank charges or transaction fees are non‑refundable. Refunds are processed within 15–30 working days.

If you need assistance with billing or payments, our support team is available through Hotline, WhatsApp, and Email. We are here to help you complete your order smoothly.